ERP Scheduling Software
Auto Schedule Your Jobs
- Schedule work to the appropriate technician without the need to consult a dispatch board
- Factor in anticipated duration of call, needed skill level, zone restrictions, preferred service windows and more
- Factor in distance from a tech's prior job to the new job, or from real-time GPS location, if available
- Allows for user-configurable parameters
Service ERP
Capacity-Based Scheduling
- Orders are initially assigned to a day and service window based on your specifications, rather than a specific technician
- Calls are held in a reserved and unassigned queue where they are then managed by your dispatchers and assigned to specific technicians
- Capacity is automatically computed based on your employee schedules, skill sets and service windows
- Scalable as your business grows to accommodate multiple branches, regions, skill sets and more
ERP Dispatching Software
Dispatch Your Crews
- Drag-and-drop scheduling
- Customize views in the Unscheduled Orders, Employee Schedules and Priority Information Monitor panes
- Real-time status changes from ServMan Mobile devices in the field
- User-definable areas for custom controls on the Dispatch Board
