The People Behind ServMan PRO

Larry Harding

Chief Technology Officer

Larry is the technical architect behind ServMan. Before building it, he spent years developing software for manufacturing and field service companies. He noticed the two industries had far more in common than most people assumed, and that insight led to a simple idea: build one platform flexible enough to run almost any kind of operation. That idea became ServMan. Today, Larry leads its next chapter, rebuilding the software from the ground up and adding new tools, all guided by the same goal it started with: giving businesses control over everything they run. Outside of work, he spends his time with family, on the golf course, or at the beach.

Education: East Carolina University, B.S. Computer Science, minor in Mathematics.

Patrick Conforti

Chief Executive Officer

Patrick leads ServMan PRO as CEO, but he knew the software long before he ran the company. For more than twenty years he relied on it to run daily operations, so he understands exactly what it does and why it matters. Today he's focused on modernizing and building on what he considers the best all-in-one software in the service industry. Outside of work, he spends his time golfing, fishing, reading, and watching football.

Education: University of Colorado Boulder, B.S. in Information Systems. Sko Buffs!

Ralph Warner

Principal Software Engineer

Ralph recently rejoined the ServMan PRO team, excited to continue the mission of making ServMan the best service management ERP on the market. He's looking forward to modernizing the platform and bringing new AI technology into ServMan so customers can operate at peak efficiency. Most of all, he's glad to be back with a team that has always taken pride in its software and its customers. Outside of work, family and golf top the list. He and his wife Carey have two sons who are elite junior golfers, so most weekends and summers are spent at tournaments and on the range.

Education: Lafayette College, B.S. in Mechanical Engineering

John Mikita

Principal Software Engineer

John has been part of ServMan for years, which gives him a deep, firsthand understanding of the platform and the people who rely on it. Today he's focused on its continued modernization across the board, from the core application and mobile experience to the Client Portal. That long history with the software puts him in a strong position to help shape where it goes next. Outside of work, John keeps busy with running and spending time with his family.

Education: Salem International University, B.S. in Computer Science, University of North Carolina at Greensboro M.S. in Computer Science

Jason Sauls

IT Director

Jason is ServMan PRO's IT Director and has been with the company since 2008, giving him nearly two decades of experience with the platform and the people behind it. He's glad to see the team back together as ServMan Pro and is optimistic about the road ahead. Outside of work, Jason is a big live music fan who spends his free time catching shows whenever he can.

Rich Cincotta

UI/UX Engineer

Rich is a UI/UX Engineer at ServMan PRO, where he'll mark his ninth year this November. His background spans graphic design, fine art, coding, and animation, a mix that shapes how he approaches the look and feel of the software. Looking ahead, he's most excited about getting back to listening closely to clients and building exactly what they need to grow their businesses. Outside of work, Rich enjoys the outdoors, the coast, hiking in the mountains, and live music.

Education: Briarcliffe College, B.S. in Graphic Design, Hendricks Institute Certificate Program in Coding / Animation

Andrew Pippin

Principal Software Engineer

Andrew has been with ServMan since 2013, coming up on thirteen years with the company. His path to software was anything but typical: he earned bachelor's degrees in both business administration and French from UNC Chapel Hill before completing a master's in computer science at NC State. He's most excited about using modern technology to make ServMan even faster, more efficient, and more useful. Outside of work, Andrew plays disc golf and acts in local theater productions.

Education: B.A. Business Administration and B.A. French, UNC Chapel Hill; M.S. Computer Science, NC State

Hope Johnson

Customer Success Manager

Hope is a Customer Success Manager for enterprise clients at ServMan PRO, where she's spent the past four years building strong partnerships and helping clients grow their businesses. For Hope, success comes down to the success of the clients she supports. Outside of work, she spends her time with her two daughters and her dog Georgia, and she's happiest near the water with the sun out and good music playing. She's also a devoted football fan, college and NFL alike. Keep Pounding!

Education: Central Piedmont Community College

Andrew Seale

Technical Support Specialist

Andrew is a Technical Support Specialist at ServMan PRO, working directly with customers to troubleshoot issues, handle updates and configurations, and help them get the most out of the software. He's excited to see how ServMan continues to grow with new technology and AI, making the software better for the people who use it every day. A fun fact: Andrew has played snare drum since high school and earned a scholarship to march in the band at Bethune-Cookman University. Outside of work, he stays active with basketball and pickleball, produces music, and cheers on the Hornets.

Education: Bethune-Cookman University, B.S. in Computer Information Systems

Maddy Harding

Marketing Coordinator

Maddy is ServMan PRO's Marketing Coordinator, building the company's brand and marketing from the ground up. She's focused on developing a stronger brand identity for ServMan PRO, one that reflects its values and stays true to its roots. She's proud to be part of a motivated team working hard to grow and improve the company, and she's excited to see where ServMan PRO is headed next. Outside of work, she enjoys time with friends and family and taking trips to the beach whenever she can get there.

Education: University of North Carolina Wilmington, B.A. Communication Studies with a concentration in IMC.

Will Harding

AI Engineer

Will is an AI Engineer at ServMan PRO, where he works on bringing existing AI models and technologies into the software to expand what it can do. He's excited to see how AI continues to shape ServMan PRO, and how those new capabilities can make the software more powerful for the people who use it. Outside of work, Will likes to stay active, spend time with friends and family, go to concerts, and play golf. Once Fall rolls around, you can find him watching ECU Pirate football on the weekends.

Education: East Carolina University, B.S. Computer Science

Marianne Alexander

Customer Support Manager

Marianne wears several hats at ServMan PRO, working across accounts receivable and support as acting Support Manager. She's been with the company for over twelve years. Before that, she earned her bachelor's and master's in criminal justice from UNC Charlotte and spent the first part of her career in internal business investigations. She's most excited to see the big projects currently in the works come to life. Outside of work, she's usually in the garden, slowly shaping five acres into something worth showing off.

Education: University of North Carolina at Charlotte, B.A. and M.S. in Criminal Justice